Back in late January, we had a message come through our website contact form from Jenny Rees. Jenny is the HR Director at Keter, the company behind Keter sheds, Curver storage, and all sorts of plastic storage products. They’re a big international manufacturer with a site up in Banbury, Oxfordshire.

Her message was refreshingly honest. She said they were right at the start of their AI journey and wanted to understand what was possible for their business. She’d found us through a connection to our Associate Shane on LinkedIn, done a bit of Googling, read through our website, and decided to get in touch.

We jumped on a call that same Friday evening. Jenny walked me through where Keter was at, and she put it perfectly: “I don’t know what I don’t know.” They had some internal tools, people were making messages a bit prettier and doing silly pictures, but beyond that the business was still very much running on raw Excel, PowerPoint slides being built from scratch, and people sitting and analysing data in its rawest form trying to create a theory at the end of it.

That is not a weakness. That is actually the perfect starting point. And Jenny knew that.

Planning Something Properly

What I really liked about Jenny’s approach from the start was that she wasn’t just looking for someone to come and do a talk. She wanted a spark, yes, but she also wanted to know what happens next. She already had a list of 20 AI ambassadors from a call she’d put out the year before. She wanted monthly lunch-and-learns. She wanted a structured pathway that would take people from curiosity to confidence. She was thinking about this properly and had come to the right place.

Over the next few weeks we shaped a phased approach together using the hundreds of hours of resources and training we already have to build something perfect for them. Phase 1 would be the spark: a high-impact, in-person session at their upcoming UK leadership conference. Phase 2 would follow with a Microsoft Copilot orientation. Phase 3 would offer ongoing support through lunch-and-learns, our online course, and hands-on mentoring. It was never going to be a one-off event dropped into a calendar. It was the start of a properly planned journey.

Jenny originally had about an hour and a half for us in the agenda. I was upfront with her and said look, we can make that work, but if you can stretch it to two hours it gives us the space to do something genuinely impactful without it feeling rushed. She came back and said she could give us two hours. That made a massive difference to what we could deliver.

Why We Drove to Oxfordshire

We could have done this online. Plenty of companies ask us to. But there is a reason we always recommend face-to-face delivery for sessions like this, and Jenny understood that from our very first conversation.

AI generates a huge range of reactions in a room. Some people are excited and already experimenting. Others are cautious, scared, unsure, or quietly convinced it has nothing to do with them. When you are physically in the room, you can read those reactions in real time. You can adapt on the fly. You can have the conversations in the coffee break that sometimes matter more than the slides. You can hold up a phone and show someone something that changes their perspective in 30 seconds.

That is very hard to replicate through a screen.

So earlier this week, Shane and I made the trip from Somerset up to Oxfordshire to deliver the session at Dematic’s conference facility in Banbury.

The Day

Keter’s senior management team, around 60 people, had been together since the morning for a structured away day built around their four Cs: Connection, Collaboration, Communication, and Commitment. There had been drumming sessions, bridge-building exercises, breakout discussions, and presentations from the leadership team throughout the day. The energy in the room was already really good by the time we got up.

Our session was the final segment: Commitment. And Jenny framed it brilliantly. She told the room that this was about committing to do something differently. They’d been talking about AI for a while, and rather than try to bluff their way through it, they’d brought the experts in. She introduced us as Scott and Shane from Techosaurus (not TechNosaurus, as thats a famous DJ) and then she handed the stage to us for the next two hours.

What We Did

Before the day, over 50 Keter colleagues had already completed our anonymous pre-session survey about their AI experience, confidence, and concerns. That data shaped everything we did. We knew the confidence levels sat around 2.6 out of 5. We knew accuracy was their biggest worry. We knew most people described AI as a productivity tool but very few felt confident using it in their roles. So when we stood up, we weren’t guessing. We were responding to what the room had already told us.

We opened by downloading the survey data live, and using AI tools to turn their responses into an interactive visual mind map in front of the room. That always lands well because people are immediately going “holy crap, that’s the data you just got from us and you’ve done that in minutes.”

From there we went through the fundamentals. What AI actually is. Why it’s a soft skill and not a tech skill. How large language models work. We busted a few myths (no, your phone isn’t listening to you). We ran live demos: image generation, email rewriting, image editing, video generation, NotebookLM. We covered the ROAR prompting framework, five practical prompt techniques, and then went deep on ethics, bias, hallucinations, and data security. All the stuff that really matters when you’re asking a room of senior leaders to go back and start using these tools with company data.

The bit I love the most, and the bit that always gets the best reaction, was the group task. We put six flip charts around the room, one for each department: Finance, HR, Marketing, Operations, Sales, and Logistics. The teams rotated round with about a minute at each chart, brainstorming how AI could help in that area. It got loud. It got frantic. Shane had his meditation bell going to move people along. The energy was phenomenal.

Then we did the thing. I photographed the flip charts, fed the handwritten notes through AI to transcribe them, built a structured prompt in AI, and then generated a fully branded presentation from their own thinking. The whole thing took under 10 minutes from flip charts to finished slides. Shane then presented it back to the room completely unrehearsed. That is the ballsiest bit of our double act and it landed brilliantly. The room could see exactly what we’d been talking about all afternoon: unstructured content turned into structured content, right in front of them, from their own ideas.

The ideas they came up with were brilliant too. Forecasting and scenario modelling in Finance. Succession planning and skill gap analysis in HR. Content acceleration and campaign optimisation in Marketing. Process optimisation and predictive maintenance in Operations. Pricing strategy and customer insight in Sales. Stock optimisation and route planning in Logistics. Real, practical opportunities that they identified themselves. That is so much more powerful than us telling them what to do.

What Happens Next

What started as a website enquiry in January has now become an official partnership. We are really proud to be working alongside Keter as they move through their AI journey. Phase 1 is done. The baseline has been raised and the spark has been well and truly lit. What comes next is where the real value builds, and we will be right alongside them as it does.

Jenny’s instinct from that very first conversation was spot on. She wasn’t just looking for inspiration. She wanted a plan, a partner, and a pathway. And that is exactly what a successful AI journey looks like.

We Do This

We deliver training like this to corporate clients and SMEs across the UK, as well as to individuals looking to build practical, applied digital skills. Whether it is a two-hour awareness session for a leadership team, a deep-dive Copilot orientation, role-specific department training, or ongoing mentoring and lunch-and-learns, we tailor every programme to the people in the room and the challenges they actually face.

We are also working on something new. We want to make sure that practical digital skills are available to everyone, not just those working within organisations that invest in training. Later this year, we will be launching Open Training sessions locally that anyone can sign up for: individuals, solopreneurs, business leaders, and anyone who wants to build applied skills in AI, Automation, Modern Work, Microsoft 365, Google Workspace, and more.

More information on these sessions will be coming soon. If you would like to find out more or start a conversation about training for your team, get in touch with us at techosaurus.co.uk/contact.

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Scott Quilter FBCS Co-Founder & Chief AI & Innovation Officer, Techosaurus LTD